Suna101 Terms & Conditions — Fully in Bengali

Suna101 (https://suna101.app) is a trusted online gaming platform in Bangladesh. These Terms & Conditions ("Terms") apply to all services, games, bonuses, and promotional offers on Suna101. By registering or using the platform, you are deemed to have fully accepted these Terms.

These Terms & Conditions form a legally binding agreement between Suna101 and our members. We want every member to understand these rules thoroughly, as they define both your rights and your responsibilities. If you disagree with any part of these Terms & Conditions, please refrain from using Suna101.

Suna101 reserves the right to update or modify these Terms at any time. If changes are made, members will be notified via email or an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

When creating an account on Suna101, you must provide accurate and complete information. If an account is registered with false, incorrect, or incomplete details, Suna101 may suspend or terminate that account at any time, and any funds held may be forfeited.

Each individual may only register one account. If multiple accounts are found under the same person's name, all accounts will be closed and all benefits, including bonuses, will be forfeited. Operating multiple accounts from the same device or IP address is also considered a prohibited activity.

• You must use your real name, a valid mobile number, and an active email address when registering.
• Keeping your account password confidential is entirely your responsibility.
• If someone accesses your account without authorization, contact the support team immediately.
• If KYC documents (such as a National ID or Passport) are requested for account verification, they must be provided.
• Allowing any third party to access or use your account is strictly prohibited.

You must be 18 years of age or older to register and participate on suna101. Minors are strictly prohibited from using this platform. Proof of age may be requested at any time for verification.

If suna101 determines that a member is underage or has registered using a false age, the account will be immediately closed and all winnings will be forfeited. We urge parents and guardians to ensure that minors do not access this platform.

Suna101 supports a range of Bangladeshi mobile banking options for deposits, including bKash, Nagad, and Rocket. All deposits are made in Bangladeshi Taka (BDT) and must fall within the transaction limits set by each payment method.

The mobile banking number or account used to make deposits on Suna101 must be registered in your own name. Payments sent from third-party accounts will not be accepted, and any refund in such cases may be delayed.

• Minimum deposit: ৳500
• Maximum deposit: may vary depending on the payment method.
• Deposits are typically credited to your account instantly.
• If a deposit fails for any reason, please contact support within 24 hours.
• No deposit fees are charged by Suna101.

To withdraw from suna101, your account must be fully verified (KYC completed). Withdrawal requests are typically processed within 3–15 minutes. During peak hours, processing may take up to 24 hours.

Withdrawal amounts must meet the minimum threshold. To withdraw bonus funds, the applicable wagering requirements — as stated in the bonus offer — must be fulfilled. Bonus balances cannot be withdrawn until wagering is complete.

• Minimum Withdrawal: ৳500
• Withdrawals will be returned to the same account used for the original deposit.
• While a withdrawal is being processed, no additional withdrawal requests can be submitted.
• If fraud is suspected, suna101 may place a hold on withdrawals until verification is complete.
• Daily withdrawal limits vary depending on your account tier.

Suna101 regularly offers a range of bonuses and promotions — including a welcome bonus, daily cashback, deposit bonus, referral bonus, and VIP rewards. Each bonus has its own terms, which are clearly stated on the offers page.

Always read the applicable terms before claiming a bonus. Any attempt to claim the same bonus more than once, or to abuse the bonus system in any way, gives Suna101 the right to close the account.

• Bonuses may only be valid for use on specific games.
• Bonuses cannot be withdrawn before the wagering requirements are met.
• Any unused bonus will be cancelled once the bonus offer expires.
• Multiple bonuses cannot be active at the same time unless specifically approved.
• Suna101 reserves the right to modify or cancel any bonus offer at any time.
• For referral bonuses, the referred member must complete the verification process.

All games on Suna101 are powered by world-class software providers and use RNG (Random Number Generator) technology to guarantee fully fair outcomes. Our games undergo regular third-party audits.

If a technical error or system failure results in an abnormal win, suna101 reserves the right to void that win. In the event of a game cancellation, the original stake will be refunded.

• Any attempt to manipulate game outcomes will result in account termination.
• Exploiting software bugs or glitches is prohibited.
• Disrespectful behaviour towards dealers in the Live Casino is not permitted.
• Match fixing or the use of insider information in Sports Betting is strictly prohibited.
• If a game is disrupted due to internet disconnection, please contact support and the issue will be investigated.

Suna101 believes gaming is a form of entertainment, not a source of income. We encourage all our members to play responsibly. If you feel gaming is having a negative impact on your daily life, please seek help immediately.

Suna101 offers a range of responsible gaming tools that you can use at your own discretion. Deposit limits, Self-Exclusion, and account breaks are all available to every member free of charge.

• Set daily, weekly, or monthly deposit limits for yourself.
• Take a break from your account for anywhere between 24 hours and 6 months, whenever you need it.
• Once a self-exclusion request is submitted, your account will be fully suspended for the specified period.
• To learn more about Responsible Gaming This Page View.

The following activities are strictly prohibited on the suna101 platform. Any involvement in prohibited activities will result in immediate account closure and may lead to legal action.

• Creating or operating multiple accounts.
• Registering with a false identity or inaccurate information.
• Abusing or manipulating the bonus system.
• Use of hacking tools, viruses, or malicious software.
• Manipulating game outcomes or engaging in collusion.
• Money laundering or illegal transfer of funds.
• Threatening or harassing other users on the platform.
• Using automated bots or scripts to play.
• Placing bets on behalf of third parties or selling bets.

Suna101 collects, stores, and uses your personal information solely to provide services and fulfil legal obligations. Your data is never sold to third parties.

We use SSL encryption and advanced security technologies to keep your data safe. For full details on how we protect your information, visit our Privacy Policy Read.

• Your information is used solely for service improvement and verification purposes.
• You can opt out of marketing communications at any time.
• Contact support to view or delete your stored information.
• Details on our cookie policy can be found on the Privacy Policy page.

Suna101 reserves the right to suspend or permanently close an account without notice under the circumstances listed below. Equally, members may request to close their own account at any time.

• Violating the Terms & Conditions or participating in prohibited activities.
• Failure to complete KYC verification or submission of fraudulent documents.
• Extended inactivity of 12 months or more.
• As directed by a court or regulatory authority.
• Self-exclusion at the member's own request.

If a verified balance exists at the time of account closure, it will be returned following the designated process — except in cases where the Terms and Conditions have been violated.

If a dispute or complaint arises, contact the Suna101 support team first. We typically respond to all complaints within 48 hours. Providing a detailed description of the issue along with relevant screenshots helps us resolve it faster.

If you are not satisfied with the support team's resolution, you may appeal to Suna101's Dispute Resolution Committee. The committee's decision is final and binding on both parties.

Suna101 may modify, amend, or update these Terms & Conditions at any time. For significant changes, members will be notified via email or an in-platform notification at least 7 days in advance. Immediate changes may be made in urgent situations or where required by law.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms. We recommend checking this page regularly.

For any questions or comments regarding these Terms & Conditions, please contact the Suna101 support team. Our team is available 24 hours a day, 7 days a week.

• Email: support@suna101.app
• Live Chat: Available after logging into the platform.
• FAQ: FAQ Page View.
• Responsible Gaming: On This Page Get help.